Privacy Policy – OpsAPK Pakistan Betting Platform

1 Overview

OpsAPK is an online entertainment platform offering sports betting, cricket markets, Pakistan Super League betting, casino games, live casino and fish games to adult players. When you use OpsAPK — whether you are registering an account, making a PKR deposit via JazzCash or Easypaisa, placing a bet on a PSL match, or simply browsing the platform — certain personal information is collected and processed.

This Privacy Policy explains what that information is, how OpsAPK collects it, what it is used for, how it is protected, and what rights you have as a user. By creating an OpsAPK account or using the platform in any way, you confirm that you have read and understood this policy and that you consent to your personal data being collected and used as described here.

This policy applies to all OpsAPK users regardless of how they access the platform — mobile browser, desktop, or any other method. It should be read alongside the OpsAPK Terms and Conditions, which together form the full agreement between you and the platform.

2 Data We Collect

OpsAPK collects personal data in several ways: information you provide directly when registering or using the platform, information generated automatically through your activity on the platform, and information from payment processors when you deposit or withdraw funds in PKR.

Information you provide directly:

• Full name, date of birth and contact details provided during account registration
• Username and password chosen at registration
• Identity verification documents submitted when requested (such as a national identity card or passport copy)
• Payment account details associated with JazzCash, Easypaisa, Raast, bank transfer or card deposits
• Any information you voluntarily provide when contacting OpsAPK support
• Responsible gaming preferences including deposit limits and self-exclusion requests

Information collected automatically:

• Device type, operating system and browser version used to access OpsAPK
• IP address and approximate location at the time of access
• Pages visited, time spent on the platform and features used
• Betting history, deposit history, withdrawal history and account balance movements
• Session timing and login frequency data
• Cookie and tracking data as described in Section 5

OpsAPK only collects data that is necessary for operating the platform, processing transactions, verifying identities, preventing fraud and improving the user experience for Pakistan players. We do not collect data for the purpose of selling it to third parties.

3 How We Use Your Data

The personal data collected by OpsAPK is used for specific, clearly defined purposes. Below is a breakdown of why each category of data is processed and what it enables OpsAPK to do for Pakistan players.

OpsAPK does not use automated decision-making or profiling for purposes beyond fraud detection and responsible gaming monitoring. You will not receive an adverse automated decision about your account without the ability to request a human review.

4 Payment Data

When you make a deposit or withdrawal on OpsAPK in PKR, your payment details are processed through the relevant payment provider — whether that is JazzCash, Easypaisa, Raast, a bank transfer, a debit or credit card, or a mobile wallet. OpsAPK does not store full card numbers or complete mobile wallet credentials on its own servers. Payment data is handled by the payment processor according to their own security standards.

OpsAPK does retain a record of transaction amounts, dates, payment method types and statuses in order to manage your account balance, process withdrawal requests and resolve any payment disputes. This transaction history is tied to your OpsAPK account and is accessible to you in your account dashboard.

You are required to use payment methods that belong to you. OpsAPK may request proof of payment method ownership as part of the identity verification process. This is a standard practice that protects all users from unauthorised use of payment accounts.

5 Cookies & Tracking

OpsAPK uses cookies and similar tracking technologies to make the platform work properly and to understand how players in Pakistan use the service. A cookie is a small text file stored on your device when you visit OpsAPK. Cookies help the platform remember your preferences, keep your session active when you are logged in, and collect anonymous usage data for performance improvement.

OpsAPK uses the following types of cookies:

• Essential cookies: Required for basic platform functionality such as keeping you logged in during a session, remembering your language preference and enabling the deposit and withdrawal flow. The platform cannot function properly without these.
• Analytics cookies: Collect anonymous data about which pages are visited most frequently, how long players spend on the platform, and which features are used most. This data helps OpsAPK improve the user experience for Pakistan players on mobile devices.
• Preference cookies: Remember your display settings and notification preferences between visits so you do not have to set them again every time you log in.
• Security cookies: Used to detect unusual login patterns or potentially fraudulent activity and help protect your account from unauthorised access.

You can manage or disable non-essential cookies through your browser settings. Note that disabling cookies may affect the functionality of some parts of the OpsAPK platform, particularly features that rely on remembered preferences. Essential session cookies cannot be disabled without disrupting the core platform experience.

6 Sharing Your Data

OpsAPK does not sell, rent or trade your personal data to any third party for commercial purposes. Your information is not shared with advertisers or data brokers. The only situations in which OpsAPK shares personal data with external parties are as follows:

• Payment processors: OpsAPK shares necessary transaction data with JazzCash, Easypaisa, Raast, banks and card networks in order to process your PKR deposits and withdrawals. These providers process your data under their own privacy terms.
• Identity verification partners: If a third-party verification service is used to confirm your identity documents, only the minimum necessary data is shared for that specific purpose.
• Technology service providers: OpsAPK uses trusted third-party technology vendors for hosting, security monitoring, customer support tooling and analytics. These vendors are contractually bound to handle your data only as directed by OpsAPK and not for their own purposes.
• Legal and security obligations: OpsAPK may disclose personal data if required to do so by a valid legal process, or if disclosure is necessary to prevent fraud, protect users from harm, or defend OpsAPK's legal rights.

In all cases where data is shared with a third party, OpsAPK takes reasonable steps to ensure that the recipient handles the data securely and only for the stated purpose. OpsAPK remains responsible for ensuring that data shared with processors is handled appropriately.

7 Data Security

OpsAPK implements technical and organisational security measures to protect your personal data from unauthorised access, disclosure, alteration or destruction. These measures include encryption of data in transit using industry-standard protocols, secure storage of account credentials using one-way hashing, access controls that limit which staff members can view personal account data, and continuous monitoring for unusual access patterns or potential breaches.

While OpsAPK takes data security seriously and maintains strong technical safeguards, no online platform can guarantee absolute security. Users are also responsible for maintaining the security of their own account by choosing a strong password, not sharing login credentials with others, and logging out of shared or public devices after each session.

In the event of a data breach that is likely to result in a risk to your rights or interests, OpsAPK will notify affected users as promptly as reasonably possible and take immediate steps to contain and investigate the breach.

8 Data Retention

OpsAPK retains your personal data for as long as your account is active and for a reasonable period after account closure, in order to comply with record-keeping obligations, resolve disputes and prevent fraud. The specific retention periods depend on the type of data:

• Account registration data: Retained for the duration of account activity plus a standard post-closure period for audit and fraud prevention purposes.
• Transaction records: PKR deposit and withdrawal history is retained for a minimum of five years to meet financial record-keeping requirements and to resolve any payment disputes that may arise.
• Betting history: Retained for the life of the account and for a defined period after closure, used for responsible gaming monitoring and dispute resolution.
• Identity verification documents: Retained for the period required by anti-fraud and identity verification obligations and deleted thereafter.
• Support communications: Retained for a reasonable period after the conversation closes in case the issue recurs or requires follow-up.

When data is no longer needed and the applicable retention period has passed, OpsAPK deletes or anonymises it securely so that it can no longer be linked to your identity.

9 Your Rights

As an OpsAPK user, you have rights in relation to your personal data. OpsAPK is committed to respecting these rights and processing requests in a timely manner. Your rights include:

• Right of access: You can request a copy of the personal data OpsAPK holds about you. This includes your account information, transaction history, betting records and any identity documents on file.
• Right to rectification: If any personal data OpsAPK holds about you is inaccurate or incomplete, you can request that it be corrected. You can update many details directly in your account settings.
• Right to erasure: In certain circumstances, you can request that OpsAPK delete your personal data. Note that OpsAPK may need to retain some data for the retention periods described in Section 8 even after an erasure request.
• Right to restrict processing: You can request that OpsAPK limits how your data is used in specific circumstances, for example while a dispute about accuracy is being resolved.
• Right to object: You can object to OpsAPK using your data for direct marketing communications at any time. You can also object to other types of processing in certain circumstances.
• Right to withdraw consent: Where OpsAPK processes your data based on your consent, you can withdraw that consent at any time. This does not affect the lawfulness of processing that took place before your withdrawal.

To exercise any of these rights, contact the OpsAPK support team at [email protected] with your registered account details and a description of your request. OpsAPK will respond within a reasonable timeframe and may need to verify your identity before processing the request.

10 Minors

OpsAPK is strictly an adults-only platform. No person under the age of 18 is permitted to register an account or use any feature of OpsAPK. The platform does not knowingly collect personal data from anyone under 18 years of age.

If OpsAPK becomes aware that an account has been registered by a minor, the account will be closed immediately and any data associated with the account will be deleted in accordance with this policy. Parents and guardians are encouraged to use device-level parental controls to prevent minors from accessing online gaming platforms.

If you believe that a minor has registered on OpsAPK, please contact support immediately so the account can be reviewed and closed.

11 Changes to This Policy

OpsAPK may update this Privacy Policy from time to time to reflect changes in how the platform operates, changes in applicable data protection practices, or improvements to how we describe our data handling. When this policy is updated, the revised version will be published on this page with an updated date at the top.

For significant changes that affect your rights or how your data is used, OpsAPK will make reasonable efforts to notify registered users through in-platform notices or via the email address associated with your account. We encourage you to review this policy periodically, especially if you have not visited this page recently.

Continued use of OpsAPK after an updated policy is published on this page constitutes your acceptance of the revised terms. If you do not agree with any changes, you should stop using OpsAPK and contact support to close your account.

12 Contact Us

If you have any questions, concerns or requests related to this Privacy Policy or the way OpsAPK handles your personal data, please reach out to the support team. The team is available around the clock and will aim to respond to all privacy-related queries as promptly as possible.

When contacting OpsAPK about a privacy matter, please include your registered username and a clear description of your query or request so the team can locate your account and assist you efficiently.